Contact Us

CUSTOMER SERVICE TEAM

When reaching out to our team via email, it is imperative that you do not include any sensitive information, including the 16-digit card number on the front of the card, CVV, or expiration date. Your cooperation in this matter is greatly appreciated.

For questions about Prezzy card, check out our FAQs. Additionally, you can check your card status, balance, and transactions online.

If you need further assistance, you can reach our customer support team by emailing [email protected]. If you are in New Zealand, you can also call us at +64 9 888 6792 for support and current operating hours (fees may apply).

Our customer service agents are here to help. 

If your card has been lost or stolen, please let us know immediately so we can assist you further.

RETAILER INQUIRIES 

Please call 0800 110 002 (fees may apply)